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First is your ticket to exceptional comfort and impeccable service in our most elegant surroundings. It's the finest way to travel:
Your First suite is a haven of style and comfort where sophisticated and contemporary British design meet impeccable service and attention to detail. Whether you want to unwind or get down to business, you'll find you're equally well equipped:
We've worked with some of the world's top chefs to design the perfect menu and bring you the full restaurant experience at 35,000 feet:
A whole world of entertainment awaits you with:
Relax and recharge your batteries before the flight in one of our elegant departure lounges, stocked with fine wines and drinks, refreshments, and a range of business facilities for when you need to work.
You're also invited to the Concorde Room - our most luxurious lounge, exclusive to London Heathrow Terminal 5 and New York JFK Terminal 7, with discreet booths, full waiter service, private cabanas and a state-of-the-art business suite.
On arrival into London Heathrow Terminals 3 and 5, step off the plane and into the Arrivals lounge to freshen up and get ready for the day ahead. Facilities include more delicious dining options, showers and a clothes-pressing service.
Indulge in a luxury facial treatment or relaxing massage from acclaimed British spa and skincare brand Elemis when you fly from London Heathrow Terminals 3 and 5 and New York JFK Terminal 7.
Wave goodbye to the long lines with:
With First you can travel as light - or as heavy - as you like, thanks to our ample baggage allowance which includes one cabin bag plus a laptop or handbag on board and up to three bags in the hold.
That's a lot of bags. And with a quick call to First Luggage you could have them collected from your home and delivered straight to your destination. British Airways customers receive a 5% discount.
Our exclusive complimentary concierge service from Quintessentially Lifestyle is your passport to 24-hour expert travel advice, insider access to restaurants, events and more. You can use it whenever you travel in First through London Heathrow Terminal 5 or New York JFK.
We believe in putting your needs first. That’s why we provide You First, a helpdesk service with a dedicated phone number just for First customers to help with any travel query, from the moment you book until you return home.
Wherever and whenever you fly First you can expect the same impeccable standards, access to exclusive lounges, top quality in-flight dining and premium service by our attentive crew, but a few of the cabin design elements may vary by aircraft.
Over 80% of our long haul aircraft are fitted with the very latest First cabin and we are continuing to invest in the rest of our fleet. You can be certain to experience it on flights between London Heathrow and Lagos, New York JFK, Shanghai, Tokyo Haneda, Tokyo Narita, Hong Kong and Sao Paulo (subject to availability).