Fact Sheets

  • British Airways

    British Airways is one of the world’s leading airlines and is part of International Airlines Group. It is based at London Heathrow and is the airport’s major operator with approximately 50 per cent of flights to and from the airport.

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  • Terminal 5

    British Airways’ exclusive home at London Heathrow, Terminal 5, opened on March 27, 2008. The overall customer experience:

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  • Terminal 5 – Lounges

    Terminal 5 has allowed British Airways to radically overhaul the airline’s airport lounges. There are six lounges within the terminal: The Concorde Room, The First class lounge, three Club Lounges and an Arrivals Lounge.

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  • First

    British Airways’ 90-year heritage in bringing glamour to the skies reached a new milestone in February 2010 with launch of the new ‘First’ product.

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  • Club World

    British Airways’ Club World cabin combines elements from the home and business to create a sleek, yet comfortable environment.

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  • World Traveller Plus

    World Traveller Plus is British Airways’ premier economy product. The airline was the first global commercial carrier to introduce a fourth class of travel back in 2000.

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  • World Traveller

    When customer fly in British Airways’ World Traveller, they can relax in the knowledge that everything will be taken care of, allowing them to simply sit back and enjoy what’s on offer.

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  • Entertainment Onboard

    British Airways’ inflight entertainment system offers customers audio and video programmes on demand. Using on-screen menus, at the touch of a button, customers are able to select their entertainment as and when they choose. They can pause or stop the programming whenever they like and even fast-forward and rewind, preventing them from missing crucial parts of the programme when food is served or when they want to stretch their legs.

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  • High Flying Wine Cellar

    British Airways takes the 500,000 cases of wine it serves on board in a year very seriously. The in-house team work with Master of Wine, TV host and international author, Jancis Robinson in selecting the best wines for the sky.

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