Page feedback

Please select an answer for the feedback question.

Did you find the information you were looking for on this page?

characters left

getting-ready-to-fly

Page feedback

Thank you

We appreciate you taking the time to help us.

Getting ready to fly

Family packing a car

Passports, visas and other documentation when travelling with infants, children and young adults

Some countries' immigration departments require additional documentation for any children under 18 years of age, whether they are your children, your grandchildren or children of friends, who are travelling into, out of or transiting their country. The extra documentation that you may require varies depending on the country and changes regularly so please check the country's embassy website for more information.

The IATA Travel Centre can advise you what documentation is required for each country. Make sure you use the date of birth of your child to ensure the extra requirements are displayed.

Check the IATA Travel centre for documentation required when travelling with children

Young adults and children travelling alone

If your young adult or child will be travelling on their own, please contact us to make the booking.

Find out more about children travelling alone

Girl on board eating.

On-board meals

Infants meals

We carry some tinned baby food on our longhaul flights, but we recommend you bring your own un-opened baby food, sterilised bottles and any other equipment, in your hand baggage.

Airport security will vary around the world, so please check what restrictions your airport has in place for carrying baby milk in your hand baggage. You won't be able to take liquids through Security except for milk and formula carried in baby bottles.

Unfortunately, we're not able to sterilise bottles or provide sterilised water on board.

 

Children's meal

We've created a range of children’s meals that are nutritionally balanced, so you don’t have to worry about what they eat onboard. When you pre-order a children’s meal, our ‘Feed Kids First’ policy means that your little ones are happy before you enjoy your own meal in peace.

Please ensure you book your child's meal at least 24 hours before you fly. Go To Manage My Booking, where you can book a child meal  (as a special meal) in the Special Requests option.

Order your child's meal
Mother with baby at the airport.

Free seating when you travel with an infant

When you travel with an infant (under two years) who won't be travelling in a seat of their own, you can reserve a seat for yourself and everyone in your booking (except for group bookings), free of charge, as soon as you've made your booking. If you don't choose a seat in advance, where possible we'll reserve suitable seats for you three days before the flight.

If your infant is less than two years old and you haven't reserved a carrycot position, your infant can sit on your lap using an extension seat belt. The cabin crew will provide this for you and show you how to use the seat belt.

Choose your seat
Mother with girls on board.

Reserving seats for your family

If you'd like to make sure the whole family has the seats of their choice, you can reserve them in advance.

View our seating page to find out if you can book your seat for free or if there is a charge.

If you decide not to select your seats in advance, we'll allocate your seats three days before departure. If you can't all be seated together, we'll make sure each child is seated with an adult from your group.

More about seating

Baby sleeping.

Child seats and carrycots supplied by us (for infants from birth up to two years)

You can reserve a seat in advance for a carrycot/child seat position on the aircraft (on long haul flights only). Child seats and carrycots are free of charge, but subject to availability once you are on-board the aircraft. You'll see the carrycot/child seat positions on the seat map in Manage My Booking. If you don't choose a seat in advance, we'll allocate a suitable seat for you three days before departure, but this might not be at a carrycot/child seat position.

Please note: Due to operational reasons, we may not have sufficient carry cots or child seats on-board for each reserved carrycot position.

Reserve your seat at a carrycot position

Child seats 

We'll supply a child seat that attaches to the carrycot position. If you have reserved your seat at a carrycot position, you can ask the cabin crew for a child seat.

The child seats supplied by us are:

  • suitable for older babies who weigh no more than 12.5kgs (27.5lbs)
  • available on all longhaul flights (except the London City to JFK service)
  • adjustable to a variety of reclined positions
  • not to be used during taxi, take-off, landing or turbulence (when the fasten seatbelt sign is on)

Carrycots

For your baby's comfort, we have specially designed carrycots on board, so that your baby can sleep during the flight. if you have reserved your seat at a carrycot position, you can ask the cabin crew for a carrycot.

The carrycots supplied by us are:

  • suitable for babies who weigh no more than 12.5kgs (27.5lbs)
  • can only be used for an infant who is lying down
  • available on all longhaul flights (except in the First cabin, and on the London City to JFK service)
  • not to be used during taxi, take-off, landing and turbulence (when the fasten seatbelt sign is on)
Baby in a safety seat.

Car seats, plus the Amsafe System

Car seats

If you decide to purchase a separate seat for your infant for a child fare, or you're travelling with a child who is less than three years old, you may prefer to use your own forward facing car seat.

The car seat:

  • can only be used for infants over six months old and children up to three years old.
  • must be designed to be secured by means of a normal aircraft single lap strap and face the same direction as the passenger seat on which it is positioned.
  • must have a 5-point restraining harness.
  • must not exceed the dimensions of the aircraft seat, and should fit into an area of 45cm x 45cm (17.5ins x 17.5ins).
  • must be strapped in place ensuring that the adult lap strap buckle does not lie directly over any part of the frame or under the structure of the car type seat after tightening.

Please note: Two part car seats, (a seat and separate base) are not suitable for use on aircraft seats.

Amsafe Child Restraint System

If you have your own AmSafe System, you can use this on board.

  • It can be used for infants from 12 months to children of 4 years of age.
  • It isn't suitable for use on First Class, Club World or World Traveller Plus seats.
  • It can't be used in the same row as the emergency exit or the row in front or behind the emergency exit.

Childrens and infants' baggage allowances

Child with a backpack.

Hand baggage

When you travel with us, your child has the same hand baggage allowance as you.

If you are travelling with an infant, you'll be able to bring one bag for the items that your infant may require during the flight. Airport security will vary around the world, so please check what restrictions your airport has in place for carrying baby milk and food in your hand baggage.

Hand baggage allowances

Two children packing a suitcase.

Checked baggage

Your child will have the same free checked baggage allowance as you, which will vary depending on which cabin you are travelling in.

If you are travelling with an infant, in addition to your own free checked baggage allowance, you can also bring:

  • one bag to check in for the infant
  • one fully-collapsible pushchair (stroller)
  • one car seat

If you have a small, fully collapsible and lightweight pushchair/stroller (with maximum dimensions of 117cm x 38cm x 38cm/46in x 15in x 15in when the pushchair is collapsed), you'll be able to take this right to the aircraft door at most airports.

Checked baggage allowances