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London shopping experiences and offers

New York shopping.

When you are visiting London we have arranged an extra warm welcome for you.

Simply present your British Airways boarding card to London at any of the participating shops and you’ll enjoy a selection of exclusive experiences and discounts. These are available to British Airways international customers (non-UK residents only). Terms and conditions apply.

Enjoy the shopping!

Shopping experiences

Burlington Arcade.

Shopping experience at the famous Burlington Arcade

For some people, retail therapy is the only therapy they need. So British Airways has introduced a package designed around an iconic British luxury shopping experience, The Burlington Arcade.

London's Burlington Arcade is England’s oldest and longest shopping arcade, which opened in 1819 to great acclaim and is now recognised as a historic and architectural masterpiece. The oasis of calm is one of London’s hidden treasures; known as the most beautiful covered shopping street in Britain which is favoured by royalty, celebrities and the cream of British society. Housing over 40 designer and specialist boutiques, shoppers with find the finest accessories, footwear, and a glittering array of fine jewellery and watch shops.

Burlington Arcade can organise exclusive complimentary luxury shopping experiences, ranging from a 45 minute Penhaligon’s perfume profiling experience – matching your personality to a fragrance, to an historical tour of the arcade from a traditionally dressed Burlington Beadle Guard - members of the smallest private police force in the world who guard the arcade.

To book one of the above experiences please contact e: directly.

Shopping discounts


Get the VIP treatment at Westfield

As a British Airways customer, and guest to the United Kingdom, we are delighted to offer you a discounted VIP experience at Westfield London or Westfield Stratford City, Europe’s largest shopping mall.

You can now enjoy a fantastic shopping experience in Central London at its ultimate retail and leisure destinations. Within seven days of your arrival into the UK, simply present your British Airways boarding pass or your British Airways flight booking at one of the Concierge Desks at Westfield London or Westfield Stratford City in return for a VIP pass, entitling you to discounts of up to 25% on a wide range of stores and restaurants.

London designer outlet.

‘Privilege’ outlet therapy at London Designer Outlet

Get an exclusive additional 10% off at London Designer Outlet, London’s only outlet centre is the perfect outlet shopping destination for wherever you are based.

Located just next to Wembley Stadium, it is home to 50 outlet shops with year-round discounts of up to 70% off RRP, 20 restaurants and cafes, a 9 screen cinema, and a children’s play park. There is something for everyone at London Designer Outlet.

Bought so much you can’t carry more? Don’t worry, we offer a free shop & drop facility in Guest Services.

So pick up your Privilege Card now – Just present your British Airways boarding card or flight booking at Guest Services located on the ground floor near M&S, then show your Privilege Card before you make a purchase at participating stores, and enjoy your additional 10% off.

Terms and Conditions apply: Offer valid only at participating stores. Please ask Guest Services for full list at time of visit. Must present privilege card to redeem discount. Offer not valid on sale items.


The Conran Shop: Exclusive 15% off promotion

Indulge yourself and your loved ones with an imaginative and design-led memento from The Conran Shop.

From furniture to fashion and home accessories, art and design books and playful gifts, The Conran Shop’s two London destinations offer an eclectic and carefully curated range of covetable items. The latest seasonal selection, ‘Conran Italia’, takes inspiration from Italian culture featuring iconic designers such as Gio Ponti alongside whimsical Venetian glassware.

The flagship store is located on the designer focused Fulham Road in Chelsea while the second is on the chic shopping thoroughfare of Marylebone High Street.

With purchases of £200 of more on full priced products*, British Airways travellers will receive a 15% discount by presenting their boarding card at the till point.

*Excluding vintage pieces and selected lines. Not in conjunction with any other offer in store. Excludes shipping charges.


Liberty: free hamper offer

Emporium, British shopping institution, design Mecca –all good ways to describe Liberty London.

The iconic 1920s building alone is well worth a visit. Be sure to enter through the magical florist entrance (Great Marlborough Street). From there, you’ve six floors to explore, more like a series of intimate boutiques than a department store. If you’re on the lookout for souvenirs, where do you start? Maybe with something from Liberty’s quintessentially British selection of gifts.

Simply show your British Airways boarding card or e-ticket, and Liberty London will give you a a gift hamper* with any purchase of £500 or more.

*Gift hampers are limited.


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Why fly BA?

Fly with British Airways and enjoy award-winning service, excellent value for money and no hidden charges:

  • Free seats selection 24hrs in advance*
  • Inclusive 23kg checked baggage allowance**
  • Airport, online or mobile check-in
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*Except on Basic short haul fares. **Long haul economy allowance.