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Financial and operational highlights

Financially, this is a very difficult time for our business. Operationally however, we are achieving levels of excellence today never before seen in this airline.

Revenue

£7,994m

Group Revenue for 2009/10 was £7,994 million, compared with £8,992 million in the previous year.

Basic loss per share

38.5p

Group loss per share for 2009/10 was 38.5 pence, compared with loss per share of 32.6 pence in the previous year.


Loss before tax

£531m

Group loss before tax for 2009/10 was £531 million, compared with a loss before tax of £401 million in the previous year.

Ready to Go

59%

Network-wide Ready to Go performance of 59 per cent, compared with 53 per cent in the previous year.


Operating loss

£231m

Group operating loss for 2009/10 was £231 million, compared with a loss of £220 million in the previous year.

Shortlanded baggage performance

24.2 bags

Shortlanded baggage at Heathrow for 2009/10 was 24.2 bags per 1,000 passengers, compared to 28.0 in the previous year.

Pie chart of sales by geographical area

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