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The markets we operate in

BA security staff member

Our security department works within the wider international security framework to ensure that any threats to our business are minimised and to protect our customers, worldwide assets, operations and staff.

BAA is also being forced by the Competition Commission to dispose of Gatwick, Stansted and either Glasgow or Edinburgh airports. Such a move could be beneficial to Heathrow, ensuring that it has the right resources and focused management.

The UK Government announced during the year that it was in favour of developing a third, short runway at Heathrow, subject to tight environmental conditions being met in terms of noise, emissions and air quality. Capacity constraints at the airport have led Heathrow to fall behind competing European airports in recent years, threatening its position as one of the world’s leading airports. While expansion would help Heathrow compete more strongly, the debate over the future of the airport remains politically divisive and is likely to stay that way up to the UK general election and beyond.

Environment

All airlines have to meet a comprehensive range of local, national and international environmental regulations. Our approach to these is to comply with all regulations as an absolute minimum, and to exceed them in a number of key areas. For example, our commitment to halve our 2005 net CO2 emissions by 2050 goes much further than current industry-wide commitments to stabilise emissions at 2005 levels by 2020.

Safety and security

Safety is a key priority for us. We have a formal safety management system in place which ensures that we meet all relevant regulations and we operate a comprehensive monitoring system to ensure all incidents are reported and necessary action taken. From the start of 2009, all IATA member airlines have been required to pass an International Operational Safety Audit (IOSA). We have held IOSA accreditation since October 2007.

Governments across the world have introduced a range of security measures to try to combat the threat of terrorism and illegal immigration. Airlines continue to engage with the European Commission, the UK and other governments to make sure that these measures are effective while causing the minimal inconvenience to customers.

Our security department works within the wider international security framework to ensure that any threats to our business are minimised and to protect our customers, worldwide assets, operations and staff.

“Landing fees and en route charges cost us £603 million, up 14.2 per cent. This was mainly due to the fact that we had to pay much higher charges to BAA for using Heathrow and Gatwick.”

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