British Airways 2007/08 Annual Report and Accounts

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Overview of the year
- Where we fly to
- Who we are
- Financial highlights
- Chairman’s statement
- Chief Executive’s statement
- Chief Financial Officer’s report
Business review
Corporate responsibility
Corporate governance
Financial statements
Shareholder information
- Shareholder information
- Glossary
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Last year turned out to be a mixed one for British Airways. We celebrated some real triumphs - including achieving a 10 per cent operating margin for the first time ever, announcing exciting new services and placing important aircraft orders. But the opening of Terminal 5 went badly wrong. Despite this, I think we can feel confident about our future.