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Recruiting Mixed Fleet Customer Service Managers

We have recently opened the Mixed Fleet CSM vacancy. Based at Heathrow, this is a key leadership role...

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Pre-Employment Checks

Before you can start your employment with British Airways you will need to successfully complete our screening process, which usually includes a five-year personal history check and right to work check. These checks may be carried out by the resourcing team or by our service partners Procius Ltd.

You will be asked to provide evidence of your right to work in the UK, both at our assessment centre and on your first day of employment with British Airways, in line with current Home Office guidelines.

You will also be asked to provide the employment dates, company names and addresses of all your previous employers (including recruitment agencies), even if you only worked there for a few days. If you have recently been in full-time education you will need to provide us with these details and if you have any career gaps you will need to include a reason and documentary evidence.

To comply with Department for Transport regulations, we may also need you to complete a criminal record and counter terrorism check, and for some roles there may be a charge for this service.

You will be supported throughout the screening process, but it is your responsibility to provide complete and accurate information and appropriate evidence at all stages of the process.