From the West Coast of America to Haneda in Japan, our Customer Service Managers are going further in every sense.
Since the launch of Mixed Fleet it has attracted the ultimate in compliments from customers, colleagues and peers. On board, our Customer Service Managers lead some of the industry’s best-respected cabin crew teams not only by example in the air, but also by carrying out a management role on the ground. In this environment of continuous improvement, you will have the opportunity to influence how things are done. Besides the opportunity to experience the prestige of first class now or in the future, you will have every chance to develop your British Airways management career on the ground and in the air.