Mixed Fleet - For the place you want to reach

Future Talent Customer Service Manager Development Programme

In Mixed Fleet your hard work and drive to succeed will be recognised and rewarded. We offer performance-related rewards as well as training and development to support you to be outstanding. On our Future Talent Customer Service Manager Development Programme, the rewards and benefits include:

Rewards and Benefits


Reward package: c.£14,000 plus elapsed hourly rate and quarterly bonus (performance targets achieved). Also includes:

  • Basic salary
  • Operational payment for FTC Programme
  • Performance Related Incentive Reward
  • Annual leave starting at 30 days pa rising to 34 days pa

Additional Benefits:

  • Preference bidding
  • Investment in ongoing training and development
  • Attractive travel concessions across our extensive network and other airlines*
  • Unlimited discounted airfares for your friends and family
  • Innovative Leadership and Management Programmes
  • Contributory company pension scheme
  • Access to British Airways Health Services
  • Life insurance
  • Subsidised staff restaurants
  • Julien MacDonald designer uniform
  • Dedicated secure car parking close to Terminal 5
  • Free airport parking at Heathrow whilst on holiday
  • Discounts at selected car hire, hotels and retail stores
  • Excellent facilities at the award-winning Terminal 5 at Heathrow which includes our state-of-the-art Crew Report Centre

On site at our Waterside Head Office you have access to:

  • Barclays Bank, Waitrose, HighLife Shop, Company Gym, Dental Care, Saks Hair and Beauty

*after qualifying period of six months

British Airways may alter or withdraw non-contractual benefits at its absolute discretion from time to time.

Be outstanding