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Recruiting Mixed Fleet Customer Service Managers

We have recently opened the Mixed Fleet CSM vacancy. Based at Heathrow, this is a key leadership role...

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Mixed Fleet

Crew members on Mixed Fleet fly to a combination of long and short haul destinations – making the most of BA’s unique status as a global premium airline based at one of the world’s most strategically placed airports.

The unique mix of flying and operational flexibility that Mixed Fleet offers will enhance BA’s competitive position both now and into the future.

Rewarding merit

Promotion, reward and recognition is based on merit and our clearly defined career path offers outstanding opportunities throughout British Airways.

mixed fleet

Whether leading from the front as a Customer Service Manager – a unique role both in the air and on the ground – or as an exceptional Cabin Crew team member, our innovative environment will be a natural home.

There is also our specially designed Future Talent Customer Service Manager Development Programme to support cabin crew who aspire to become Customer Service Managers.

Who are we looking for?

To be successful on Mixed Fleet you’ll be someone who takes pride in putting in a consistently high performance, delights our customers, sets the standards others aspire to and wants to be recognised and rewarded for what you deliver. You’ll personify the best qualities people expect of British Airways.

We’re looking for people who are forward thinking, want to be empowered and are ambitious for their future. Merit and performance, will determine career progression. And you’ll have more control over your working roster with the opportunity to indicate your preference for the routes and schedules that best suit your lifestyle.

To find out about the opportunities available please visit: