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Recruiting Mixed Fleet Customer Service Managers

We have recently opened the Mixed Fleet CSM vacancy. Based at Heathrow, this is a key leadership role...

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Gatwick Fleet

Gatwick Fleet is an integral part of the British Airways cabin crew team, focused on delivering a premium customer experience on board. The customer is at the heart of everything we do. We work as one team with colleagues from across the airline to ensure a consistently excellent hospitality experience at all stages of the customer journey. We offer our customers an experience that sets us apart from our competitors at Gatwick.

Our cabin crew have always been passionate about delivering outstanding customer service and Gatwick Fleet is proud to be part of a leading global premium airline. Our cabin crew are the experts who fly our customers with style.

LGW Fleet

As a Gatwick based cabin crew member, you will look after our customers flying on a wide variety of both long and shorthaul routes, including Jersey, Barbados, Bermuda and the Maldives.

Innovation and change are second nature to us at Gatwick, with frequent additions to our route network. We are able to respond and adapt to changing conditions rapidly and are able to try out new ideas for both customers and colleagues.

So, as we continue to build our future together as one team at Gatwick, there couldn’t be a more exciting time to join us.

Your Gatwick, Your Career


At Gatwick fleet, we will give you the training that you need to look after our customers across all our cabins from the very start. As your experience builds, you may be eligible to apply for one of our development programmes, building the skills required to lead our onboard teams. With some experience, you may also opt to develop into other areas, such as training, recruitment, and special events.

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