Setting the pace at the heart of our business, to enable us to succeed in the connected world.
You would have to search long and hard to find a part of British Airways that doesn't rely on IT. From ba.com, to the use of iPads on board, to systems that optimise the use of fuel, to the exploitation of latest mobile technology, there are many ways that we create and deliver competitive advantage for British Airways and our global alliance partners.
Without IT, the airline would not operate, whether it's tracking a bag or ordering a spare part for an aircraft on the other side of the world. This simple fact places BA's IT department right at the centre of our business, which is where we like to work. It also means the IT professionals who work here have the potential to exert an enormous influence on the airline's performance.
At British Airways, the IT department is responsible for creating the airline's IT strategy and delivering the supporting IT products and services. Our objectives are to deliver a secure, robust and reliable worldwide IT operation 24x7 at a reducing cost, to deliver IT projects to time, budget and specification, with year-on-year productivity improvements, and to simplify BA's processes by delivering efficient IT solutions hand-in-hand with business changes.