I had such a great start, joining BA during the Olympics. We sponsored Park Live and the atmosphere was amazing. It gave me a feel for the scale of the brand, plus a chance to meet the other grads and build a network.
My next position was with in-flight customer support, training for five weeks as cabin crew. I got to fly every three months and it was brilliant. I actually used to be scared of flying! But after doing the course it gave me overwhelming confidence in the brand, the planes and all the crew.
I started in ‘Organisational Development and Change’ which taught me just how fast things can change. Not least of all because it no longer exists! After that I had a series of placements which gave me diverse experiences. My next, longer placement was in ‘Diversity and Inclusion’. From here, I worked on many areas of the business – looking at things which affect everyone. I did a massive project on gender across the organisation. Did you know only 4% of pilots and engineers are female? I found out why. And these findings resulted in direct action from the leadership team that is filtering down through the business today. And that was only in month three!