Here you will find information about some of the roles at British Airways Engineering.
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We employ both B1 and B2 EASA 66 Cat B Licensed Aircraft Engineers. These engineers technically guide and lead teams to perform tasks within the scope of these qualifications. They make full use of modern technologies to carry out computer and documentary transactions, taking every opportunity to extend their knowledge and skills base, whilst promoting a safety-first workplace by modelling the BA Brand Behaviours.
To be an LAE with BA, you need to be very self-motivated, with the capability to work as part of a team, plan and prioritise your own workload. Successful applicants will have previous experience working in an aircraft maintenance environment and developed a comprehensive knowledge of procedures and technical documentation. It’s important that all our engineers understand human factors and environmental legislative requirements.
We encourage our LAEs to progress to the next level of qualifications, and make sure they attain the type of qualifications relevant to their area of work.
Aircraft Maintenance Supervisors are responsible for the management of around 25 staff, as well as participating and leading aircraft maintenance activities. This means being responsible for overseeing the completion of both planned and ad hoc maintenance tasks within a shift. This requires effective supervision, allocation of resources, equipment and planning to achieve the tasks in the most efficient way.
Aircraft Maintenance Supervisors use both their technical knowledge and people management skills to meet productivity and cost targets, but also support and implement a culture of continuous improvement, striving to improve performance. Additionally, they encourage their team through coaching, performance management and career development to maximise their opportunities.
It is essential our Aircraft Maintenance Supervisors to have, alongside an EASA B1 or B2 AME Licence with at least 1 aircraft type authorisation, strong interpersonal, analytical and problem solving skills, as they need to communicate with all levels of the organisation, and be confident in making technical decisions. Those who have experience of working under legal regulations in an aircraft maintenance environment, with an understanding of business change processes and how they influence the supervision and management of a team are ideally suited to this role.
Individuals in this role are key leaders in Engineering – they develop and motivate teams to be capable in delivering a safe and professional Engineering operation, modelling collaborative working practices. This requires confidence, but also an ability to maintain integrity and engagement. Our Fleet Shift Managers can separate the facts from emotions, they challenge the status quo and communicate effectively to a variety of audiences to facilitate buy in to new and innovative ideas.
They need to have a broad business understanding of aviation, and take responsibility to work within Engineering’s integrated processes and systems. This needs to be used to set clear expectations for colleagues, and to effectively communicate and build relationships with trade unions and key stakeholders.
Fleet Shift Managers need to role model the Brand and Leadership Behaviours, to ensure effective cross-functional working, demonstrating resilience and perseverance to achieve required change. Fleet Shift managers need to coach, communicate performance metrics and financial targets and identify development for their team.
At BA Engineering, Duty Engineers operate as part of the satellite management team. They are responsible for the delivery of the operational process and allocate plans and workload to the production teams – this means directing shifts that may include AMSs, LAEs, Technical Mechanics and Maintenance Workers. Subsequently being able to adapt to and manage delegation of ‘on the day’ demands is vital.
We would expect Duty Engineers to have either an Aircraft Maintenance Licence, Engineering degree, or to have completed a recognised aircraft apprenticeship. They will be clear communicators within aircraft Engineering environments, and are tasked with being able to maintain a balance between quality standards, safety, productivity, delivery and cost awareness. There are multiple constraints for our Duty Engineers to juggle at once.
It’s therefore not surprising that they come from aircraft maintenance backgrounds, and possess excellent project management skills. They operate within a team-based environment, and so need to work flexibly, covering different team tasks as appropriate, and working in various locations and on various shift patterns to meet operational demands.
Technical Engineers are responsible for setting and delivering safety and performance targets for all our aircraft. They engage in continuous improvement of aircraft technical performance, as well as Engineering processes and procedures. They provide essential support to the business on an operational level and also drive the technical change to make our aircraft more reliable.
Depending on the business requirements, they are responsible for management of an aircraft, engine or component operation, as well as technical management. This is done through working with OEM documents, analysing data, benchmarking our technical performance, and developing corrective actions.
To enable all of this to be done effectively, all our Technical Engineers have the ability to hold CAA/EASA or BA company approvals, as well as a HNC/HND in an Engineering subject, or a recognised Engineering apprenticeship. However, what they bring to the organisation goes far beyond this. Each Technical engineer is able to project manage and prioritise, they are problem solvers and decision makers. But most importantly, they are team players – with people and communication skills – with every task they undertake, reflecting back to the importance of our customers.
Material Expeditors are crucial for delivery of serviceable aircraft. They ensure delivery of spares to the right place at the right time. This requires individuals to use systems to perform root cause analysis, and to have an understanding of airworthiness compliance. You need to combine this with strong interpersonal skills to work with the internal customer to resolve any issues that may arise. This means that our Material Expeditors need to be effective negotiators with outstanding problem solving and team working skills
Material Expeditors support all of our interface agreements with customer areas, supplying data and feedback to enable improved services from suppliers. You need to be able to influence others and be adaptable to the management of change. This enables us to continuously employ inventory management techniques that ensure we are able to deliver materials to the business as required.
Fleet Logistics Coordinators are integral members of the Satellite Team, who work closely with both the Logistics and Inventory Planning teams to ensure all material is available to meet the aircraft work plan. To do this they need to have substantial experience of working in an aircraft maintenance environment, with experience of material movements and logistics.
You’re required to be a good communicator and a strong team player. Your data accuracy and attention to detail need to be second to none, and when demanding situations arise, it’s essential to be flexible and dependable.