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Recruiting Mixed Fleet Customer Service Managers

We have recently opened the Mixed Fleet CSM vacancy. Based at Heathrow, this is a key leadership role...

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British Airways World Cargo

British Airways World Cargo is the world's fifth largest international cargo airline, a core British Airways business, and a profit centre in its own right. A worldwide operation with UK stations at Manchester, Birmingham and Glasgow airports, carrying almost a million tonnes of freight, mail and courier shipments every year to 200 destinations in more than 80 countries. The BA network and our freighter programme make us one of the largest single carrier networks with a reliable schedule, same day connections between most continents and destinations, and extensive road connections.

Our cargo terminal at Heathrow, Ascentis, is one of the largest and most advanced automated freight handling systems in the world. The size of six football pitches, with elevated transfer vehicles and a bar-coding system instantly tracking a piece of freight at any point on its journey. Ascentis is also linked to our cargo business centre Carrus.

Safety and Focus

A cargo operation at Gatwick and a perishables centre at Heathrow support Ascentis and Carrus. Heathrow also has a Special Handling Centre managing time critical services for our couriers and express delivery customers.

As a leading member of the industry body Cargo 2000, we have established electronic trading processes, however our focus on people remains. We continue to remain dedicated to delivering thoughtful service to freight customers around the world through a developed portfolio of products tailored to meet the individual customer’s needs.

Our flying know-how is supported by all the specialist functions you'd expect in a multi-million pound global organisation - from marketing, finance to IT and business planning. Whilst many of our Team Leaders, Shift Managers and Business Managers are recruited from within, there are also fantastic external opportunities to join the experienced operational and commercial teams worldwide. Within the many other roles on offer everyone takes pride in delivering high levels of performance and thoughtful customer service.

Find out more about BA World Cargo here

We are now recruiting for Cargo Handling opportunities at Heathrow, for more information please click on the link below.

Please Apply Here