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We’re looking for real standout candidates and will expect you to make an impact on our business and ultimately our customers through your inspired solutions. In return you can look forward to incredible challenges and fantastic career development as part of a truly global and culturally diverse organisation.

Performance Analyst

We have opportunities for Performance Analysts to work in our Commercial Planning team, focused on optimising our commercial performance.  Our team works closely with the Americas Sales and Marketing department on setting the Sales teams' revenue targets. We analyse the immediate and long-term market position for the Americas region, highlight emerging trends that are likely to affect performance and track performance compared to targets, with partner airline colleagues and the General Management Team of the Atlantic Joint Business.

Through strong data analysis, you will produce valuable commercial analysis and insight reports that you will present to stakeholders in the business. You'll make an impact on strategic decisions that will help to shape the direction and performance of our Americas business. Your varied responsibilities will include analysing revenue performance, forecasting revenue, measuring the effectiveness of tactical marketing campaigns and identifying and leading analytical initiatives that will bring value to our client base.

Your strong analytical ability will be backed by a numerate degree or equivalent, and some experience in an analytical role. This is a great development role and we will support those with limited career experience, as long as you have the analytical ability. You'll need a curious mind and want to dig and explore the data at BA to paint a picture to the business on what the data is telling them. Knowledge of SQL and/or SAS would be a plus, but is not essential.

We really value analysis at BA and it is pivotal to our success as a business. We have a dedicated Analyst Hub that shows you the breath of analytical work at BA and what our many analysts get up to in their day jobs. It is a great community to join and one where you can really foster a long-term career.

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HR Reporting Analyst

An exciting opportunity to become part of British Airways HR department, with responsibility for delivering people data to the business.

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Business Intelligence Commercial Analyst

Working heavily with the Business Intelligence team you will support the Commercial Performance Analytics team to better understand how they can exploit and use the vast amount of data BA holds. You will be their technical expert on SAS and support them in getting the most out of the data they are analysing.

The data analysis and insight of our Commercial analysis team influences the strategic decisions that help us optimise our costs and revenue margins, and give us our competitive advantage.

This is a great chance to use your technical knowledge to support a Commercial analysis team.

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Senior Commercial Performance Analyst

We have an opportunity for a Senior Commercial Performance Analyst to work in our UK & Ireland (UK&I) Market Revenue Planning team focussed on optimising Commercial Performance.

Our team works closely with the UK&I Sales and marketing department on setting the sales teams’ revenue targets, analysing the immediate and long-term market position for UK&I, highlighting emerging trends that are likely to affect performance and tracking performance compared to targets.

This is a broad commercial analysis role where you will work closely with the Consumer (leisure) sales team in particular and have the opportunity to influence key commercial decisions. It is a fast paced environment where you will be close to real time sales data to produce insights that will drive immediate actions.

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Reporting Analyst

We’re constantly striving to deliver a world class service to our customers, and we believe our latest initiative allows us to offer a unique level of personalisation. 'Know Me' is a high profile programme that is making better use of customer data to personalise communications and offerings to our customers in the areas of targeted selling, personal recognition and service recovery. 

The modelling team as part of the Know Me Lab is looking at how we can use analytics and data mining techniques to make marketing campaigns and personalised messaging more relevant, based on a customer's travel, booking and BA website looking history. We need to be able to measure incremental revenue and email engagement which means we need to set up the campaigns in a scientific way, with control groups so we can measure response fairly and accurately.

We are looking for a Senior Reporting Analyst to design, maintain and distribute reports and dashboards which will inform the business as well as stimulating further investigation and analysis.

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Lead Web Analyst

British Airways is currently looking for a Direct Performance Lead to lead a team of two developers. The ideal candidate will not only have strategic vision but also experience in people management and coaching. The role sits within the Commercial Directorate so having a high degree of commercial awareness.

The purpose of the role is to lead and evolve a team of digital analysts delivering commercial and customer reporting and insight for Retail and Direct. The role will support the Retail & Direct Performance Manager in delivering cross-channel analysis to drive value for the Retail & Direct Business Plan.

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