At British Airways we listen to our customers and we know that every operator wants a different level of service and way of working. Flexibility is crucial as we all strive for the utmost profitability and align costs with operational objectives. Total flight reliability is our aim and we focus on careful planning and research, underpinned by significant investment in training and tooling, to ensure that we are technologically and mechanically capable of managing all of the components and systems for modern commercial aircraft with the right testing and diagnostic processes.Our comprehensive component services simplify the provision of spare parts and minimise AOG costs. We provide a range of options including loan and pool access, as well as our flexible exchange programme, and we hold Part ‘21’, Part ‘145’ and Part ‘M’ approvals.
24/7 AOG Aircraft: +44 208 513 0880
An impressive range of aircraft is maintained in our extensive facilities. Based in the UK our team of 2000 highly skilled engineers working across 30 hangar bays can execute any requirements you have, from a rapid response casualty unit through to major maintenance and structural repairs. We are focused on safety, delivery, reliability and value.
We provide component overhaul and mobile on-wing composite and sheet metal repairs at our extensive modern facilities. All operators can benefit from our NDT centre of excellence.
Nose to tail capability is offered at the British Airways Avionics Engineering purpose built facility where we maintain a broad range of electrical, electronic and mechanical components. New diagnostics combined with more reliable technologies support the culture of continuous improvement and product development to enhance future aircraft capabilities. The newness of so many components requires an ever-increasing level of proficiency so quality and safety is paramount at all times.
Close collaboration with customers and manufacturers has developed a knowledge base and skill set that is at the forefront of new product development in the industry. Operators benefit from our advanced cabin interior and safety equipment maintenance facility that prides itself on a lean approach to focus on improvement, minimize waste and remove variation across all processes.
We have joined with Tata Consultancy Services (TCS) to make available our fully integrated, complete industry IT solution - SWIFT MRO - a robust, stable and fully supported 'Airline MRO' solution. This partnership brings to the market our tried and tested solution to address key MRO requirements, including compliance control, maintenance operations and inventory management. Based on a SAP platform, our solution leverages industry best practices, increasing productivity through minimising manual intervention and increasing process automation - all through a simple graphical user interface. The SWIFT MRO solution focuses on eliminating non-value added activities and will increase productivity throughout your MRO operation.
Our engineers have all been rigorously trained to deliver reliable technical support on the spot . You can be confident that British Airways Engineering will get the job done . We are always ready, With over 100 line maintenance stations worldwide, British Airways Engineering and its IAG partner, Iberia Maintenance and Engineering, are one of the largest global MRO providers.
Highly skilled engineers working across 30 hanger bays can execute any requirements you have, from a rapid response casualty unit through to major maintenance and structural repairs. We also have a recently refurbished paint bay, which has up to Boeing 747 capability.
We have developed line maintenance capabilities for Airbus 330, 340 and 380 aircraft types. Our certification is in accordance with EASA requirements or as required by the customer's regulatory authority.
British Airways Distribution Centre (BADC) operates from a 100,000 sq ft bonded facility close to Heathrow airport, with easy access to the M3, M4 and M25. A dedicated team maintain a 24/7 operation providing storage, distribution and logistics solutions for aircraft materials, utilising industry-leading technology worldwide.
Our Services include:
